TESTIMONIALS

" You delivered a professional and competent presentation, which was of great benefit to our military members preparing for their next step. Again, I would like to take this opportunity to express my appreciation for your involvement. "

CANADIAN FORCES BASE KINGSTON

" Linda’s detailed preparatory work resulted in a superior training experience for all staff… Her ability to move seamlessly between French and English was extremely beneficial to us… I have had nothing but positive comments and have noticed a significant attitudinal shift in my staff since the training took place... "

BRITE-LITE GROUP

" Linda Cousineau has always been a favourite presenter. Her energetic and lively style always wins rave reviews. "

HOME HARDWARE

" Dynamic, energetic, positive ... a success story for any retail chain and their employees. "

BURNAC LEASEHOLDS

" Ms. Cousineau’s professionalism, organizational skills, energy level, commitment and follow up were outstanding. Every member of the management team praised not only the benefits of the training but the delivery of it as well. "

NOLITOUR VACATIONS

" Being able to present equally well in both English and French is like having two presenters in one. "

HOME HARDWARE

" Linda used intelligent humour, customized examples and role plays to ensure the participation of all. Working with her was a great learning experience. "

BELL DISTRIBUTION INC

" Linda succeeded in motivating our team to improve their communication skills without compromising their own style. She was very energetic and added fun to the whole training. She had good effective communication skills and always had a positive comment to motivate each person to go to the next level. "

BOC GAZ

" One of the challenges that we have managing a Shopping Centre is coming up with ways to offer support & guidance to our 220 tenants. Linda was able to reach our tenants by offering in-store coaching and seminars on team building skills, customer service and how to communicate effectively with management/employees. Linda's respect for their individual needs and issues was amazing, and continues to be a source of support that we really appreciate. "

PICKERING TOWN CENTRE

" Linda was great to work with! She obviously has a passion for Retailers' long term success and cares about customer service. Our Tenants were provided with excellent tools and skills to service their customers with A+ service. "

CASCADE PLAZA

" ... I wish to thank you for your enthusiasm and energy. The customization of the material as well as your ability to cover such a wide territory were extremely valuable to us. The program was truly successful. We look forward to working with you again. "

BELL WORLD

" Linda’s skills are outstanding. She is able to converse comfortably in English and French and will switch back and forth between languages to accommodate the needs of our employees. Her performance as a facilitator is among the highest we have ever recorded. "

SHERWIN WILLIAMS

" Ms. Cousineau did a thorough needs analysis. She consulted with our President to understand our corporate goals. She interviewed every member of the management team to assess individual needs and then spent the necessary time with myself to identify the skills gap in order to design a training program that met all our needs. Ms. Cousineau’s professionalism, organizational skills, energy level, commitment and follow up were outstanding. "

SDL INTERNATIONAL

" Linda consistently receives positive feedback and evaluations from our students. Her ability to connect and to effectively communicate course material in a clear and practical manner is evident. Her motivational teaching style and extensive knowledge and experience in training and development have made a significant contribution to the success of our programs. "

SAIT POLYTECHNIC (Southern Alberta Institute of Technology)